About the company:
Conveniently located directly opposite Eastland Shopping Centre, this boutique logistics company is celebrated for its exceptional customer solutions and commitment to innovation. Proudly Australian-owned and operated, they prioritise work-life balance and were recently recognised with a prestigious Business Excellence Award.
About the role:
This role could be perfect if you want a refreshing change and have a proven internal sales or logistics/freight background.
Key Responsibilities:
- Respond promptly to inbound phone and website enquiries, delivering accurate and timely quotations.
- Engage confidently in phone-based sales, converting enquiries and leads into confirmed sales while focusing on customer service excellence.
- Cultivate and strengthen relationships with existing customers to ensure ongoing satisfaction and loyalty.
- Maximize the potential of the current client base and actively identify new market opportunities.
- Collaborate with and support the operations team as needed.
- Track, manage, and process invoicing using the freight system.
- Perform additional tasks as directed by management.
Skills and Experience:
- Strong analytical and problem-solving abilities, with a proven aptitude for interpreting and applying information effectively.
- Excellent written and verbal communication skills, ensuring clear and professional client interactions.
- Proactive, detail-oriented approach to work, focusing on accuracy and efficiency.
- Demonstrated experience in sales, customer service, and relationship building.
- Ability to work independently and proactively, with a strong knack for troubleshooting and problem-solving.
- Proven track record in sales within the Australian commercial logistics sector (highly desirable).
- Professional attitude, committed to excellence in executing tasks, responsibilities, and special projects.
The Benefits:
- Competitive remuneration package.
- Work within a supportive, family-oriented team.
- Convenient free on-site parking.
- Enjoy a modern and beautiful office environment.
How to Apply:
To take the next step in your career, click “Apply Now” or contact Jade Lawton at 0434 228 334 or jade@iasrecruitment.com.au.